Reviews

Based on 546 reviews
87%
(476)
9%
(48)
2%
(11)
1%
(6)
1%
(5)
Fantastic

The team is excellent, has been present and answered all questions very quickly. This bicycle is fabulous the range is allowing good commuting and in style :). I keep recommending ecobike to friends. Thank you again

Fantastic bike

After months of research I settled for this bike and I'm so glad I did. It's well built and I love all the extras that come with it. The battery capacity is amazing and it goes up hills with ease. The customer service from both Ecobikes and Big Game Bikes is excellent. Only cons are it's quite heavy and wouldn't suit a petite person due to seat height(although you can remove the suspension post to lower it). I would highly recommend the bike and company. I love this bike.

Great Bike

I’m thrilled with my new bike . I bought the throttle accessory to help me with hills and so far so good . A quick responsive bike that has enabled me to cycle once again after a long term injury has left me with a weak left leg .

Love it!

Absolutely fantastic bike..loving the 16 mile commute, the pennine hills are a doddle. Haven't laughed as much on my first ride since I was about 14...top quality.. Can't wait for the summer..

Fab bike!

Love this e-bike. Effortless cycling, especially up hill and off roading. Wish I’d bought one years ago!

Ampere hilux

Found it straight forward to build .running fine so far .great bike thankyou .be InTouch if I need any help thankyou .

AMPERE HI-LUX

Very good service, delivered quickly and well packaged, lovely bike well pleased with it.

Iv been very happy with my Avaris, had it over 12 months now battery life really good, added a few mods, better tyres but overall really good, don't buy from ecobike though, bike had slight handle bar wrap damage, so to save them having to exchange bike, I accepted £50 refund but never recieved, really bad service

Decent folding ebike

The ETNA is the only full sized folding e bike I've came across on the market folds for easy storage at home or commuting by train or bus

Synchgo Super monkey Longtail

Excellent purchase. Got it within two weeks. Love cruising around on it, even with someone on the back it is effortless. Haven't moved the car for weeks!

Great service

Very friendly and helpful staff. Seen bike elsewhere and they price matched it so was happy to go ahead with Eco due to costumer service I received. Highly recommend and enjoying my bike.

compact folding bike

very pleased with my purchase. Only down side is that when the bike is folded there is no mechanism in place to keep it in the folded state this makes it difficult to transport the bike as the frame swings open.

Ampere deluxe

Bowled over by this e-bike, which has ticked every box for me and more. The workmanship and quality of this bike is outstanding for the price. I bought my previous e-bike to see if I liked it and the Ampere was an upgrade from that. It was like changing from a Mini to a Range Rover. Everything it does is outstanding and the addition of a hand throttle is invaluable when setting off half way up a steep hill. Makes the task much much safer. Gears are good, the power is amazing (I opted for the larger capacity battery) and the comfortable seating position and ride is lovely. Saddle provides additional comfort too.
My comments about this bike are very similar to the many reviews I read about this great bike before I decided to buy, unseen. I have no reservations about recommending this bike……It’s the best ever for the price!

Perfect bike

This bike has met all my expectations. I have been looking for a suitable ebike since April. I have riden a good number then finally found this bike with everything I wanted. My maiden trip was easy, smooth, comfortable and thoroughly enjoyable. No getting off my bike and pushing it up hills it rides as though you are on the flat road. I'm thrilled with my purchase ☺️

Best service ever

Hi, superb bike, just the job. The courier were appalling but ecobike checked the order every day and made sure it got delivered, 100% service

Great bike, great company

Everyone I spoke to was honest and knowledgeable about their bikes, extremely friendly and helpful and didn’t mind the 100’s of questions I had about everything. I would and do recommend you guys to all my friends and family and everyone who wants to be a little more eco friendly. Thank you for a great bike and great customer service

Milano legend bike and ampere x trail

Bought these 2 cycles from you,excellent service was provided and was kept in touch at each stage
Brilliant company to buy from
Many thanks

Ampere

Absolutely love it. Few issues on delivery as had a flat front tyre and the gears slipped. Immediately dealt with as took into local repair shop as advised. Payment swiftly returned to my account. Excellent service. Excellent bike

Great

Received bike quickly and it was easy to assemble had ordered a throttle and it wasnt in the order but 1 phone call and it was quickly resolved .thanks to team for that. The bike looks amazing only been out the once it was great but will review again in a few months time.but everything so far been amazing.5 stars

Not what it says

I was brought this bike as a gift smooth ride but it needs some umff. The battery deffo don't last as long as long as they say and your restricted to how fa's you can peddle my gt peddles faster and that's an standard mountain bike

What’s it got? It’s got the lot!

A really well thought out and well equipped e-bike. Very well made, with high quality parts and at an incredible price. The bike is easy to ride being very stable and it’s also very quiet and comfortable. I live in North Wales so the ability to deal with hills is important and with its high torque motor it does this with ease.
However I do think the manual needs updating there should be a separate manual for the new bike and the display unit is complicated if you want to alter things like changing kph to mph - I think some straightforward and simple instructions should be available for this. If these details were dealt with the bike would be perfect.
The staff at eco bikes are very helpful and will go out of their way to help they even provided me with a short video explaining how to change the display from kph to mph. If you are in the market for an e/bike then I would give the Ampere Deluxe some very serious consideration.

Fantastic service and an excellent bike

I couldn’t be happier with both the service provided by Eco Bikes and the bike itself. Jarred was extremely helpful firstly in advising me about the different bikes, and then in shipping it straight away so I received it the following day.

My Ampere Deluxe Step Through was simple to put together and is an absolute joy to ride. It is smooth, comfortable and solid. I’m delighted.

My perfect bike

I can not recommend this bike enough!! It is beautiful, light, easy and comfortable to ride. The built in lights and pannier rack are and added bonus. I commute 50 miles a week to work, riding it is my favourite time of day! Going up hills is a doddle and I’m not all sweaty before work so I don’t have to get in earlier to wash and get changed before I start. I honestly love this bike so much and would recommend it for commutes.
Customer service has been fantastic. I ordered my bike on a Saturday morning and received it on the Tuesday. I had a problem with the back light and received a replacement two days later. I keep recommending this company as customer service is so important, these guys really are brilliant.
This bike has completely changed the way I travel, I will use any excuse to ride my bike, in any weather!!
Thank you ecobike company!

I have only had the bike a couple of weeks, but I love it, and so does my son! I wanted it as I live on the coast with a lot of hills which stop me from using my normal bike for what would otherwise be a pretty short trip. Its perfect. I can use for taking my son to School, heading to the office, visiting customers in the local area and going for a surf. I have barely used any fuel since I got the bike. It is going to pay for itself in no time! With the cost of fuel and the pay for parking going up, this is the perfect solution.

Great service, great bike

Not being computer savvy I found the website easy to navigate and the information helpful without being too technical.
Delivery time was amazing and the bike was received in perfect condition.
Very pleased with the service and would recommend to anyone