Reviews

Based on 243 reviews
91%
(220)
8%
(20)
1%
(3)
0%
(0)
0%
(0)
Best bike ever

Very happy with this bike. No problems with it. Very easy to ride. I have not been on a bike for 40 years so was very apprehensive. I need not have worried as felt very safe. Have had lots of compliments from other people about the design of this bike. Would recommend to anyone..

K
Rear Rack
Keith Johnson
REAR RACK

Comes in very handy, easy to fit...

Comfy

Much kinder!

H
Rear Rack
Hilary Lewis
Excellent service

Delighted with this company. Competitors were going to be 3 weeks wait. Ecobikes said three days but in the event it was next day. Also I agonised over final decision and they were very patient and helpful. I felt it I got o personal service.

Excellent bike

I bought this bike for my wife and she absolutely loves it. With help from Jarred and Sasha the whole sales process went very well. I am so happy with their help and service I am going to buy myself an Ampere but with a crossbar. The only downside of this is Tuffnells delivery service simply put its rubbish. Ecobike pay for a 24hr delivery but it takes much longer and tracking is awful. Ecobikes are brilliant though.

Phone holder

Very good bit of kit, holds well to the handle bar and can removed when stopped and has compartments to be used for money credit card anything very handy

Legend Milano

Excellent bike. Powerful and comfortable. Good on road and rural cycle tracks. Unfortunate delays with delivery because of Brexit, COVID, supply chain etc. but Jarred and Sasha helpful throughout. Legend company customer service also helpful and quick to reply to a minor query.

Emu evo step through

After lots if research I bought the Emu Evo Step Through. I was a bit nervous about spending this much money online without seeing the product, but it is better than my expectations!
Good things about the Evo are that the setting can easily switch from zero, so I can use it as a normal bike with the info on the screen and exercise, but have the support there at the touch of a button when on my very hilly commute!
It is beautiful to ride and doesn’t look or feel like an electric bike, the battery is so quiet too and very powerful - I have very steep hills but have only needed setting 2 out of 5 so far!
Delivery of the bike was delayed twice but the ecobike team responded immediately with each communication and I received my bike within 2 weeks.
The free hip lok bike lock is also brilliant quality
The only thing to consider with this bike is that with an inbuilt battery I will need to bring the whole bike in the house to charge, and once the battery is worn out I won’t be able to easily buy a new battery pack.
All in all it is a brilliant purchase for commuting in hilly Devon and feels like a very high spec bike which is beautiful to ride. I’m so glad I purchased!

Excellent Bike and Service...........so good we bought one for my wife!

MiRider One 2021 is just awesome

My recently purchased MiRider One 2021 is awesome, I would highly recommend it. Eco Bike Company were brilliant, very helpful customer service, quick delivery and the free storage bag is a genuine MiRider Bag. Thanks to everyone at Eco Bike Company.

Fantastic folding e-bike - love it!

This is a fantastic ebike! I bought the torque version and it delivers everything promised and more. The push you get when you set off is marvellous. With the other ebikes I had (Popal, Radrunner), I had difficulty setting off, always felt nervous if I had to stop half way up a steep hill. Now I can relax! I get a workout and if I can't manage anymore (and sometimes I can't - I'm in my 70s and only took up riding again a year ago) I can use the throttle. You still have to keep pedalling but I (almost) fly. In comparison to cadence sensor bikes (which I had before), you have to work harder but the reward is great. I can breathe better. I am noticeably much less out of breath than I used to be. As you can gather, I'm an older, unfit person, who is enormously grateful for Wisper's technology. I am grateful, too, to the staff at Ecobike, especially to Jarred who has always been immediately helpful and ever patient. In addition to the marvellous customer service, the prices cannot be bettered.

Fantastic

After serious illness the purchase of this bike came after careful consideration as to my route back to some level of fitness & although still getting used to my 1st electric bike, I have to say that it is fantastic! Superbly constructed & rides very well. Service from start to finish has been excellent. Would highly recommend

Easy Rider

My wife says the Emu is the best birthday present I’ve ever given to her! Its light, bright, easy to use and she can overtake me up any hill! Get an ecobike!

Perfect solution for me.

It's a perfect solution for me and it's a brilliant price. I am slightly annoyed by the Speedo only being in KM per hour and the front hub motor being noisy in comparison to my bike with a Bafang crank based motor. It would be nice to have at least a hub based 3 speed gear option. It's a well made bike and I'm very pleased.

Wonderful Ecobike

Fabulous easy to use website, fabulous team both online and to chat to

So good my partner now wants one

Thanks for helpful customer support, all arrived safely. Easy to construct out of the box. I am learning to ride a bike as an adult and the flexibility to arrange a low seat and high handlebar is helpful. The motor is pleasingly powerful for going up a hill and walk setting useful. I asked for mountain tires to be fitted and they were very reasonably priced. Looks great too.

Ampere Hilux Crossbar

Eco Bike povide a very efficient and flexible service. The Hilux Crossbar ebike is well made and great to ride. It fully met my expectations. Well done and keep up the good service.

My knapp

What to say about my knapp bike a thing of beautynot just a bike a rare breed people stare where other bikes go by this one draws looks good buy one take a friend mine is mine it's fantasti

Excellent

Excellent service from the eco team unfortunately there was a problem with the bike The front wheel wouldn't spin due to the spoks been loose Apart from that it's a excellent product

Quick delivery

Can't fault the delivery. Ordered one day and arrived the next. The only negative comment would be the instructions manual, next to useless. How do you mend pucture in drive wheel?

My eco bike

Love my bike and customer service was excellent

Excellent piece of kit

I did lots of research on electric bikes and after reading reviews decided on ego kite +.
The reviews were right. This is a well designed bike and I have cycled over 200 km now without any issues . I have used it off road and it performs well with the wider tyre on the lite plus . It didn’t come with instructions but after a phone call it arrived by email 10 mins later . Customer service very good . No hesitation in recommending this bike , really impressed with it and the support .

P
Rear Rack
Phil Hammond
Sturdy and Lightweight

I recently purchased the rear rack for my E-Go Lite+, the rack is very sturdy and lightweight. I've also purchased a third party carrier/shoulder bag which fits the rack perfectly. Therefore I highly recommend the rear rack, it's a superb addition to the E-Go Lite+.

Best bike I’ve ridden in years

Excellent product. I am very happy with my purchase. Only issue I had was the assembly of the mud guards and light which could be resolved with some documentation with the delivery. The bike is very easy to use and with the wider wheels the grip and brakes are excellent.

Happy days

Delivery on time, assembly easily done but lack of detailed information. Have problems with the electric drive but staff at Eco bikes company have worked through the issue with drive and hopefully will send items to fully complete repair.