Reviews

Based on 810 reviews
87%
(702)
9%
(73)
3%
(21)
1%
(7)
1%
(7)
Total efficiency

I’d researched the bike I wanted and looked through the Bike2Work scheme suppliers and contacted a couple of shops. The first added a £150 to the price to cover their commission. I contacted Ecobike, very quickly online chat, the price you see is the price you pay 👍. Very helpful staff assisted me at every stage, explaining the scheme and organizing delivery to suit me. Small issue with the bike - resolved in less than a working day. Totally recommend this company. Very satisfyed. Great staff, Thank you Sam.

Fab bike, great service

I highly recommend Ecobike for an excellent online retailer with great customer service. They helped me with my many queries and were really prompt with advice. The bike itself is exactly what I needed and despite build instructions that left a bit to be desired by Ampere Ecobike were quick to help me.

Fabulous ado air 20 pro

I am so pleased with my bike, I have a blue one and I love rhe colour. The bike gives a good effortless, comfortable ride. Still getting to grips with all the functions, looking forward to future rides.

Great bike so far…..

Only had the Ampere Deluxe a week or so and it’s been used every day. I have Pulmonary Fibrosis so the pedal assist is fantastic. The bike handles really well, stops on a sixpence and has a really comfortable riding position (I’m over 6ft). Being able to change the 5 assist levels to suit your needs is great. Lights and indicators make you feel safe that other road users have seen you. Battery lasts for miles. So far, very pleased

Most impressed

I have been delighted with the quality of both the service and the standard of the bike itself!
The bike arrived within days and the battery fully charged which was great
Phone calls ( always variable with many companies) was first class and I have to thank Sam for her efficiency!
I had a couple of extra items and am delighted with the outcome!
I have had 2 previous e bikes but this is clearly the best!

Big Game Bikes Impala Folding Fat Tyre Electric Bike 250W

Neomouv Facelia petite 24

The bike has been fantastic easy to ride very comfortable the gears and brakes work very smoothly the power assist has been great with a very good range the digital display is very clear the front and back lights are brilliant the colour is very nice and vibrant I'm please that it has mudguards bike stand and rear rack and love the sweeping handlebars it's a brilliant bike.

Great basic bike, promptly drlivered

I’m quite old, and unfit, and I can manage this bike fine. It’s robust and strong but not too heavy to move it about. I did have to get help to construct it from the box - that is screw on pedals and handlebars etc. I’m up and running now and v pleased.

R
Ampere Throttle
Ruth Elaine Fry
My new Ampere de luxe pro 17ah on holiday.

I ordered my new Ampere bike and it arrived just in time for me to take it on holiday to Norfolk with my husband and our caravan . Well I have tested it by riding 200 + miles on Norfolk's lovely lanes . Some were sandy and gritty and the bike never flinched . It ripped up hills in "Norm"and I was never truly fatigued even on 30 mile rides . I am 79 and fairly petite with RA so I'm not very strong and so the bike's lightness and responsiveness was just what I wanted . It is so powerful ! I left my husband way behind. Only slight niggle was the kickstand kept coming loose but we will sort it .

Brilliant bike

I love my empere bike, it's so easy to mount with the step through, easy to ride, no more struggling up hills, i love how i can choose when i need to use the assist or not, it has a good range battery and made up of parts you can trust making cycling enjoyable once again

Simply Fantastic...delivers everything and more at a great price

Build quality, components and clever easy to use tech make this so easy to get along with. The ride is excellent and the ebike power up even the steepest hills excels. Very happy rider :-)

Excellent service and a great bike

Purchased an Ampere deluxe pro as an upgrade from my previous bike. The Eco Bike Company really are excellent, fast responses, able to deal with questions quickly and make the whole process incredibly easy. Not the first purchase from them and won't be the last!

Just buy one

I carried out a lot of research before settling on my ampere. I’m so pleased with it, its quality is excellent and it’s exactly what I wanted. I’m 60 years old and thought my biking days were over after giving up my diamond back 15 years ago but this lovely step through e-bike has given me back my love of cycling.

Quality Bike

Bike arrived well packaged. Was easy to assemble following the instructions. I decided to go for the bigger battery to cut down on charging frequency and to get further on my rides. So far so good.

Well worth the wait

Took longer than anticipated to recieve the bike, but all questuons asked were promptly responded to. Great electric bike powerful comfortable, easy to assembled and charge. Just what I wanted

delighted

very pleased with my purchase, cannot fault it . very well made.

Excellent

I purchased am Ampere Deluxe Step Through Electric Bike 26 inch so that I could continue cycling after a hip replacement - sadly had to give up my electric mountain bike. I spent some time researching for something suitable as well as using various AI engines. Digesting all of this I decided on this Ampere model and have not been in any way disappointed with my choice. It’s very well built and engineered, has excellent torque to help you on hills and take offs and a very considerable ability to tailor the behaviour of the motor to your specific requirements. Indeed, I’ve found invaluable to be able to adjust the strength of each power setting and the responsiveness of the initial take off - super useful to protect my hip. Plus you can set the power to zero when cycling if you want a workout and adjust level 1 to a low power to just give you a slight assist. This is all built in to the new colour LCD controller. The instruction manual isn’t completely up to date but chat GTP can tell you all about it and offer advice. It’s also got powerful lights, indicators a bell and a very loud horn. All in all highly recommend. Very happy indeed.

Poor delivery experience and wrong manuals

All the staff are friendly and helpful, I requested a delivery date on a specific day to make sure I was in which was agreed to. I then received an email 3 days before hand while out saying the bike had been delivered and signed for by someone I didnt know. After much digging it turns out this was delivered information for someone elses bike. My bike was delivered on the requested day, however FEDEX dumped it on the doorstep without knocking or getting a signature as required. Not impressed when spending that much on a bike. Upon opening the box, the manual for building the bike was an old one and incorrect. Not very good from Ampere! I found an updated one on the Ampere website but that was wrong, eventually I was sent the correct manual which still appears to have errors and is difficult to follow as its poor worded and has small pictures. It really isnt good enough for this amount of money. While some of these problems are from Ampere and not Ecobike, ultimately they are selling the bikes. Also it was sold with a free phone holder which was missing upon delivery. The bike is good now its working however it could do with a higher top gear.

Ampere Deluxe.

Having never considered buying a bike online before I was concerned about the process .
Delivery times,condition on delivery and so on,but I needn't of worried. Delivered on time and we'll packed so no damage. Relatively straightforward to assemble (35mins).So one hour from delivery I was off and away on my new ebike. Amazing. Well done Ecobikes.

J
E-Go Big Bum Bike Seat
Jeremy Maynard
Very comfy!

A great seat for those that are casual cyclists with good padding and firm springs (that’s the seat not the cyclist). Very pleased and recommended.

Allowed me fall in love with cycling all over again!

Absolutely thrilled with my new bike! Unfortunately, for one reason another, the last few years I have put on quite a bit of weight and actually didn’t think any bike, let alone a folding gear bike, would support me. This bike is brilliant-no problem with the hills, it’s making things so much easier for me to ride and it’s a real pleasure to be back on a bike again. I am so happy to got this bike-I love it!

Excellent seat!

I have got a big bum(!) so it was a no-brained to get this seat. Not sure what the standard seat feels like, but this is as comfy as any seat, including the gel ones, that I have used in the past.

Completely fabulous.

I love my Ampere ebike. It is smooth, fast, elegant and suits my needs perfectly. I ride to work and also try and ride whenever I can for other excursions as well. I will be using it in France on holiday next week in The Loire Valley.
Delivery was fast and the staff were incredibly helpful when we were putting it together.
I would thoroughly recommend The Ecobike Company.
I am a very very happy cyclist.🚴‍♀️

Great bike for smaller lady

Perfect size - I'm 5'1" but adjustable if you're taller. The bike looks really great, comes with lights and a stand, feels really good quality, very happy with it. Also great value from Eco Bike Co.

Outstanding customer servive

Looked at a bike Sunday evening and had an instant reply from the owner answering my queries ! Bike delivered the following Tuesday and love it ! Thank you so much ☺️