Legend Etna Smart Folding Electric Mountain Bike 250W
Delighted with my new ebike so far. Size perfect for me at 5' 1" as suggested by helpful staff.
This is a great bike. Good looking and a great fun to ride. As well as all that it arrived a week early. Great bike, great service. I am very pleased
I couldn't praise the eco bike company enough.
Purchase was easy
Delivery was great after care fantastic.
I purchased the Juicy Roller Hybrid Step Through Electric Bike for my wife and she loves it.
Thanks again
it was nice and easy to speak to a person
Had these for a couple of weeks now, using the bike to commute to and from work. Weather has been pants so they’ve been put to the test!
Kept work kit (clean clothes, laptops, phones etc) perfectly dry and protected from damage.
Well worth the money and they don’t look obnoxious on the bike either!
Great bike, great service, great delivery, no more to say except really pleased! Thank you
Very pleased with service and purchase from A-Z
Have not been able to access the tracker yet.
I am due to update my phone i will then get a apple phone and look forward to seeing how tracker works
This is how companies should operate.
I had been looking for a folding e-bike for months and eventually took the plunge and ordered an E-go Max+ from Eco Bike. One of the reasons is that I am a large bloke and liked the max rider weight of 150kg, most other folding e-bikes are 120kg.
Prior to ordering I had an online discussion with Jarred, who was exceptionally well informed, and responded quickly and positively to any concerns I had. Jarrard made sure that the mudguards and rack would be fitted before delivery.
I received the bike two days later, it was well packed and very easy to unpack, and unfold, ready to hit the roads.
The bike is comfortable to use, and pedal assist modes are easy to use.
The whole process from purchase to enjoying the freedom of the open road was extremely easy. I also received a call from the company 4 days after the purchase to check everything was okay with the bike, and my buying experience.
When I'm ready to buy a second bike for my wife this is the company I will use.
I puchased a new electric giant bike just 9months ago. I was not given the chance to ride the new bike before I purchased it. I was upgrading my old volt electric bike which had a throttle on. I thought as the new bike would be newer it would have a throttle. But to my horror when i went out on the bike no throttle!
Im pretty fit but with our Welsh hills I need all the help I can get. I purchased my new bike from this company and OMG the bike is absolutely amazing! It looks smart. The throttle is just a fantastic accessory to have if you need the extra help with your cycling. It was easy to assembled and the after sales are so helpful. Its a breath of fresh air to have a company so professional. Thankyou.
From the moment I spoke to the sales team I was very happy
What is the icing on the cake is that the e-go bike is an excellent little bike too. Very happy customer
Buying a bike online is great when things go right but what is it like when things go wrong. Like a duff battery. I am glad to say EcoBike bikes came through the test really well.
They must have been fed up with my emails as we were trying to solve the problem but there customer service stayed helpful.
A big plus for Ampere who made the bike too in sending another battery so quickly.
I have only give EcoBike four stars for now but am confident they will get the fifth when I review them and the bike in a few months time.
Well done.
Great service from these people. You can trust them and I would buy again.
I've owned and used this bike heavily for the past 10 months and after using it for this period I can happily report that I am very happy with the performance and range of this bike. The addition of the Throttle makes hill starts a breeze. I use it for a part time delivery courier too and on a full charge I am able to ride around Bristol (very hilly) for easily over 3 hours on power rating 3/5, and 4-5 for the steeper hills. This could much easily be increased to 5/6 hours of continuous riding on the more economical power settings if in a flatter city. One thing I did experience was damage out of the box, with the derailer being bent and also had some issues with the cranks/ bottom bracket, but after reaching out to Eco Bike Co they quickly helped resolve the issue and offered financial compensation to allow me to get it fixed in a shop. After adding some better parts, like cranks and brakes, this bike is now much better. I'd say the brakes will need replacing as they aren't the best quality but will last for a good 6 months of heavy use, but do consider going for something more robust, maybe even hydraulics. Once you learn how to take off the back wheel, swapping flats with new inner tubes becomes easy and not much more tike consuming than normal. Bike seems very waterproof, use it in all conditions, very wet at times and still no issue. Just make sure to dry it off before storage to prevent rust. All in all, very good bike that is still going strong.
I am enjoying finding out about my new trike. It is a different experience from riding a bicycle but I am getting more used to it every day. I can get lots of shopping in the basket on the back. I downloaded the manual for the trike but didn't find it very useful. I am glad I made the purchase.
Very Happy with this and the clear lighting and signaling it gives.
Substantial Chain and lock. A little heavy but worth it for the protection given
I purchased the Buffalo from Big Game bikes with the cycle to work scheme. Great service and information. Every email I sent was responded to almost immediately which was very reassuring. Once I had submitted the C2W form, the purchase was completed within a couple of hours and I received the bike within a week, with free delivery. Great service and if / when I purchase another, I will certainly be looking here first.
I bought this bike to replace a non-electric one as I cycle to work. I'm not a particularly experienced cyclist and only bought the 7Ah battery.
Pros- It goes really well up super steep hills and the battery lasts me a week on full charge. The electric blue is very nice and it was easy to adjust when delivered- however the alan key provided is made of really soft cheap metal and stripped instantly (I had to borrow a black alan key from a neighbour), the handlebar bolts were screwed on really tight! This model has disc brakes which was the main reason I chose this one compared to the others from EMU. It's 18.5kg which is really not too bad, I can easily carry it up and down stairs, the crossbar makes it easy to carry/lock up. The display is really useful and the fact that I can charge my phone on it is really cool!
Cons - the bike seat is so incredibly uncomfortable and gave me a trapped nerve (swapped it for my old one), you cant remove the battery on this model so charging must be done near a charge point/socket. For a beginner, the gears are super confusing (but I'll get there!).
In regards to EcoBike Company- they were so helpful and answered all the questions I had. I bought this through the cycle to work scheme and it was super easy, thanks to Katie for answering my emails quickly! I highly recommend this company. The bike arrived in the estimated time stated on the product listing.
I've heard great things about this bike but haven't had a chance to try it yet. The assembly is much more difficult than I had been led to believe (it's my first time building a bike, but I did let them know that), and it's been really hard to get any support from EcoBike to help me.
I found every one at eco bike very helpful
Never having owned or ridden an electric bike before, I couldn’t believe how easy to ride and how powerful the assist on this bike is - my wife says it makes her feel a lot fitter than she really is! The gears are effortless and the ride is very smooth. We can definitely recommend the Emu Classic and are looking forward to longer rides once the weather improves.
