Reviews

Based on 682 reviews
87%
(591)
9%
(61)
3%
(18)
1%
(6)
1%
(6)
Emu E Bike

I waited 2 years to find the perfect e bike. The Emu was everything I was looking for and within budget. I could not be happier with it. Thank you

delivery and communication very good

The bike looks good and was relatively easy to assemble. I watched it being done!!! Due to not being well I have not had the opportunity to ride it yet but hope to do so in this coming week.

Amazing Bike

This bike changes my life.
Living in the Highlands with mobility issues, I was looking for a bike that would get me out of the village and into the surrounding countryside. Having the full throttle option helps me to do this.
Easy to use and a pleasure to ride I look forward to getting back to some adventurous choices with this stylish bike.

Wisper806 purchase from ecobike company.

Bike brilliant, purchase from ecobike very good until transfer of money. Then nothing, re shipping, delivery time, after sale follow up etc. Took the edge off the experience, hence only 4 star.

Legend Siena

It has been 3 weeks since I received my Siena bike. I am very happy with it so far. I have been using it 5 days a week minimum. I really recommend if any is thinking of purchasing one.

Neomouv Mountain 2

Great bike. Great process of buying it through eco bike. Very helpful, efficient and quick. Thanks

E-Go Max+ Folding Electric Bike 250W

Fab!!

So pleased with my fabulous Emu bike that my husband has bought one too! He also is very impressed. I was advised when buying & then when I had a question the helpline actually rang me to help!

Very good

Very good strong

Ampere deluxe stepthru

Easy to order, great communication with ecobike company. Husband put bike together. Very intuitive to ride, absolutely love it.

Legend Etna Smart Folding Electric Mountain Bike 250W

Ampere Deluxe step through e bike

Delighted with my new ebike so far. Size perfect for me at 5' 1" as suggested by helpful staff.

Neomouv Elaia 2 mid-drive step through electric bike

This is a great bike. Good looking and a great fun to ride. As well as all that it arrived a week early. Great bike, great service. I am very pleased

Great

I couldn't praise the eco bike company enough.
Purchase was easy
Delivery was great after care fantastic.
I purchased the Juicy Roller Hybrid Step Through Electric Bike for my wife and she loves it.
Thanks again

my experience

it was nice and easy to speak to a person

Great travel accessories

Had these for a couple of weeks now, using the bike to commute to and from work. Weather has been pants so they’ve been put to the test!
Kept work kit (clean clothes, laptops, phones etc) perfectly dry and protected from damage.
Well worth the money and they don’t look obnoxious on the bike either!

Great bike!

Great bike, great service, great delivery, no more to say except really pleased! Thank you

Really good bike

Great

Lovely Looking & Lovely to Ride

Very pleased with service and purchase from A-Z

Unfortunately only works with apple mob

Have not been able to access the tracker yet.
I am due to update my phone i will then get a apple phone and look forward to seeing how tracker works

FIRST CLASS COMPANY

This is how companies should operate.
I had been looking for a folding e-bike for months and eventually took the plunge and ordered an E-go Max+ from Eco Bike. One of the reasons is that I am a large bloke and liked the max rider weight of 150kg, most other folding e-bikes are 120kg.
Prior to ordering I had an online discussion with Jarred, who was exceptionally well informed, and responded quickly and positively to any concerns I had. Jarrard made sure that the mudguards and rack would be fitted before delivery.
I received the bike two days later, it was well packed and very easy to unpack, and unfold, ready to hit the roads.
The bike is comfortable to use, and pedal assist modes are easy to use.
The whole process from purchase to enjoying the freedom of the open road was extremely easy. I also received a call from the company 4 days after the purchase to check everything was okay with the bike, and my buying experience.
When I'm ready to buy a second bike for my wife this is the company I will use.

Wow wow wow

I puchased a new electric giant bike just 9months ago. I was not given the chance to ride the new bike before I purchased it. I was upgrading my old volt electric bike which had a throttle on. I thought as the new bike would be newer it would have a throttle. But to my horror when i went out on the bike no throttle!
Im pretty fit but with our Welsh hills I need all the help I can get. I purchased my new bike from this company and OMG the bike is absolutely amazing! It looks smart. The throttle is just a fantastic accessory to have if you need the extra help with your cycling. It was easy to assembled and the after sales are so helpful. Its a breath of fresh air to have a company so professional. Thankyou.

Excellent customer service and very helpful

From the moment I spoke to the sales team I was very happy
What is the icing on the cake is that the e-go bike is an excellent little bike too. Very happy customer

Ampere Tourer

Buying a bike online is great when things go right but what is it like when things go wrong. Like a duff battery. I am glad to say EcoBike bikes came through the test really well.
They must have been fed up with my emails as we were trying to solve the problem but there customer service stayed helpful.
A big plus for Ampere who made the bike too in sending another battery so quickly.
I have only give EcoBike four stars for now but am confident they will get the fifth when I review them and the bike in a few months time.
Well done.

Excellent Service

Great service from these people. You can trust them and I would buy again.