About

Welcome to Eco Bike Company, the one-stop online retailer for Electric Bikes.

We believe e-bikes are the best mode of transport especially as they're eco-friendly. Whether you're looking for a bike to commute in on or just simply for a way to stay fit and enjoy the great outdoors, we've got a wide range of bikes for all.

Why buy from us?

1. Committed to 5-star Customer Service

We're 100% committed to a 5-star customer service. Contact us by phone, live chat or email and we'll do our best to get back to your queries as soon as possible. Our support doesn't just stop when you purchase a bike, our aftercare support is as important to us as our support before you purchase. If there are any issues with your bike after it's arrived or once you start using it, we'll do our utmost best to assist and resolve the issue.

2. Price Match Promise

We work closely with our brands to be able to provide the best price to our customers. If you find a lower price on the same stocked item, we'll make sure we match it and even throw in a free gift for your new bike.

3. Fast & Free Shipping

We offer free shipping on all our bike purchases to UK mainland. As we ship directly from the manufacturers, each brand will have different shipping terms. Estimated arrival dates are shown on the product pages, however these could change due to certain circumstances.

4. Warranty on all bikes

We are able to offer full manufacturer warranties on all our orders as we're an authorised dealer for each brand listed on the website.

5. 100% safe & secure payment

Our website uses SSL Encryption technology to ensure all sensitive credit card or personal information submitted via the website is 100% secure and protected.

6. We're an authorised dealer

Eco Bike Company is an authorised dealer for all the brands on our website.

Our head office is in London but we distribute from warehouses across the UK through our courier partners DHL, Tuffnells, UK Mail & UPS.

Eco Bike Company is a trading name for P2 Commerce, company registration number 12393831