Comfortable Step Through E-Bike
Perfect for cyclists with reduced levels of mobility, allowing riders to gain the benefits of both accessibility and motor assistance, in one all-encompassing e-bike.
Whether it is a trip to the shops, to visit family and friends, or a simple jaunt along a country track, the EZEGO Step family of e-bikes have been bringing the joy of cycling to many who otherwise wouldn’t have been able to cycle before.
How is the frame size measured?
Most E-bikes are measured from the centre of the crank to the base of the seat post tube. However, some E-bike manufacturers may measure their bikes differently depending on their style.
What is the right frame size for me?
This helpful guide will help you to find which size electric bike is best suited to you. If you would like a bit more information, don't hesitate to get in touch.
HYBRID ELECTRIC BIKES
MENS
| Rider Height | Recommended Hybrid Frame Size | |||
|---|---|---|---|---|
| Feet & Inches | Centimetres | Frame Size (inches) | Frame Size (cm) | Frame Size |
| 4'10" - 5'2" | 148cm - 158cm | 13" - 15" | 33 - 39 | X-Small |
| 5'2"" - 5'6"" | 158cm - 168cm | 15"-16" | 38 - 44 | Small |
| 5'6" - 5' 10" | 168cm - 178cm | 17" - 18" | 43 - 47 | Medium |
| 5'10" - 6'1" | 178cm - 185cm | 19" - 20" | 48 - 52 | Large |
| 6'1" - 6'4" | 185cm - 193cm | 21" - 22" | 53 - 57 | X-Large |
| 6'4" - 6'6" | 193cm - 198cm | 23" - 24" | 58 - 61 | XX-Large |
WOMENS
| Rider Height | Recommended Women's Hybrid Frame Size | ||
|---|---|---|---|
| Feet & Inches | Centimetres | Frame Size (inches) | Frame Size |
| 4'10" - 5'2" | 148cm - 158cm | 13" - 14" | X-Small |
| 5'2"" - 5'6"" | 158cm - 168cm | 15" - 16" | Small |
| 5'6" - 5' 10" | 168cm - 178cm | 17" - 18" | Medium |
| 5'10" - 6'1" | 178cm - 185cm | 19"+ | Large |
ELECTRIC MOUNTAIN BIKES
MENS
| Rider Height | Recommended Mountain Frame Size | |||
|---|---|---|---|---|
| Feet & Inches | Centimetres | Frame Size (inches) | Frame Size (cm) | Frame Size |
| 4'10" - 5'2" | 148cm - 158cm | 13" - 14" | 33 - 37 | X-Small |
| 5'2"" - 5'6"" | 158cm - 168cm | 15" - 16" | 38 - 42 | Small |
| 5'6" - 5' 10" | 168cm - 178cm | 17" - 18" | 43 - 47 | Medium |
| 5'10" - 6'1" | 178cm - 185cm | 19" - 20" | 48 - 52 | Large |
| 6'1" - 6'4" | 185cm - 193cm | 21" - 22" | 53 - 57 | X-Large |
| 6'4" - 6'6" | 193cm - 198cm | 23" - 24" | 58 - 61 | XX-Large |
WOMENS
| Rider Height | Recommended Women's Mountain Frame Size | ||
|---|---|---|---|
| Feet & Inches | Centimetres | Frame Size (inches) | Frame Size |
| 4'10" - 5'2" | 148cm - 158cm | 13" - 14" | X-Small |
| 5'2" - 5'6" | 158cm - 168cm | 15" - 16" | Small |
| 5'6" - 5' 10" | 168cm - 178cm | 17" - 18" | Medium |
| 5'10" - 6'1" | 178cm - 185cm | 19"+ | Large |
COMMUTER ELECTRIC BIKES
MENS
| Rider Height | Suggested Commuter Bike Size | ||
|---|---|---|---|
| Feet & Inches | Centimetres | Frame Size (cm) | Frame Size |
| 4'10" - 5'0" | 148cm - 152cm | 47cm - 48cm | XX-Small |
| 5'0" - 5'3" | 152cm - 160cm | 49cm - 50cm | X-Small |
| 5'3" - 5'6" | 160cm - 168cm | 51cm - 53cm | Small |
| 5'6" - 5'9" | 168cm - 175cm | 54cm - 55cm | Medium |
| 5'9" - 6'0" | 175cm - 183cm | 56cm - 58cm | Large |
| 6'0" - 6'3" | 183cm - 191cm | 58cm - 60cm | X-Large |
| 6'3" - 6'6" | 191cm - 198cm | 61cm - 63cm | XX-Large |
WOMENS
| Rider Height | Suggested Women's Commuter Frame Size | ||
|---|---|---|---|
| Feet & Inches | Centimetres | Frame Size (cm) | Frame Size |
| 4'10" - 5'1" | 147cm - 155cm | 44cm - 46cm | XX-Small |
| 5'1" - 5'3" | 155cm - 160cm | 47cm - 49cm | X-Small |
| 5'3" - 5'5" | 160cm - 165cm | 50cm - 52cm | Small |
| 5'5" - 5'8" | 165cm - 172cm | 53cm - 55cm | Medium |
| 5'8" - 5'10" | 172cm - 180cm | 56cm - 57cm | Large |
VIEW ALL COMMUTER ELECTRIC BIKES
Large Range
Receive up to 60km of assistance on a single charge!
Rear-mounted Battery
The Step NX SE has a sleek frame design with rear mounted battery.
LED Display
Power assistance can be monitored using the handlebar mounted LED display.
Durable Tyres
This bike comes equipped with reliable Vee Rubber City Cruz 26" x 1.75" puncture protect tyres.
Shimano 8 Speed Gears
Experience smooth gear changes with the Shimano ACERA 8 Speed Gears.
Suspension
With Alloy suspension, hydraulic lockout fork you won't have to worry about any bumps in the road.
specifications
Battery and Range
418Wh (11.6Ah) 36v with Samsung Cells (60km)
Sleep mode function, smart BMS, lockable.
** Range according to battery capacity. It is also dependent on the different riding conditions - terrain, rider weight, tyre pressure, headwind etc.
Motor
250W front hub brushless gear drive (42nm torque)
Display
EZEGO 5 mode LED with quick connect cables
Frame Size
16" or 18"
Gears
Shimano ACERA 8 Speed
Chain/Chainset
Alloy 44 tooth 170mm with CNC finish
BB
Neco Sealed Cartridge
Brakes
Clarks Mechanical Disc Brakes
160mm rotors and safety power cut-off switch.
Tyres and Tubes
Vee Rubber City Cruz 26" x 1.75" puncture protect tyres with high pressure Presta valve tubes.
Rims and Spokes
Alloy double wall 36 hole, stainless spokes with brass nipples (13G front, 14G rear)
Front Fork
Alloy suspension, hydraulic lockout
Components
Saddle (Velo plush comfort)
Grips (Velo locking palmwing double density)
Mudguards, Kickstand, Rear Carrier
Max Rider Weight
120kg
Max Speed
25kph / 15.5mph
Weight
Total: 23.5kg (Battery: 3.5kg)
Warranty
12 Months
Delivery
FREE 2-3 WORKING DAY DELIVERY.
Returns
Cancelling your order:
If you would like to cancel your order, please contact us immediately at info@ecobikecompany.com or on 0333 050 3189. Please include your order number when contacting us.
If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately.
Please note – when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to us. You will need to return the product to us before we can provide a refund. Eco Bike Co. can help arrange the return for a charge of £50 - a courier will be sent to pick it up from you & return it to the manufacturer.
Please note – the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@ecobikecompany.com so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to info@ecobikecompany.com and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
FREE SMARTPHONE HANDLEBAR MOUNT
1 Year Warranty
EZEGO offers a full 1-year manufacturer's warranty on their bikes, which covers mechanical and electrical parts including the frame, forks, seat, motor, controller and for the battery and charger.