EZEGO Step NX Step Through Electric Bike

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Warranty: 12 Months

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The EZEGO Step NX Step Through Electric Bike, the epitome of comfort and accessibility in an e-bike. Building upon the success of its predecessors, the Step NX has been enhanced based on valuable customer feedback, making it even more exceptional.

One of the key improvements is the addition of wider tyres, providing a smoother and more stable ride. The introduction of a 26" wheel version built around the 16" frame expands the appeal of this remarkable e-bike to a broader range of riders.

Designed with cyclists with reduced mobility in mind, the Step NX offers the perfect combination of accessibility and motor assistance. Its larger wheel size ensures enhanced manoeuvrability and versatility, catering to a wider audience seeking both comfort and ease of use.

The Velo Plush saddle and double density grips provide unmatched comfort during your rides, while the thoughtfully designed geometry encourages an upright position, reducing stress on the joints. The alloy suspension fork, featuring a hydraulic lockout, ensures a smooth and controlled ride, effectively absorbing bumps along the way.

The Step NX is equipped with a rear Shimano Nexus 7-speed internal hub gear system, known for its low maintenance and reliable performance. This fully sealed gear system allows for gear changes even while stationary, perfect for navigating traffic lights or adjusting for varying terrains.

Crafted from lightweight 6061 alloy, this electric bike excels in minimizing effort and maintenance requirements without compromising on performance. The motor assistance is provided by a front hub 36V 250W motor, while the 375Wh battery is discreetly placed in the lightweight alloy pannier-ready rear carrier. With a range of approximately 60km, the battery ensures reliable assistance throughout your journeys, with variations depending on terrain and luggage weight.

Embrace the ultimate blend of comfort, convenience, and performance with the EZEGO Step NX Step Through Electric Bike. Experience the joy of effortless riding, knowing that this exceptional e-bike has been meticulously designed to enhance every aspect of your cycling experience.



How is the frame size measured?

Most E-bikes are measured from the centre of the crank to the base of the seat post tube. However, some E-bike manufacturers may measure their bikes differently depending on their style. 

What is the right frame size for me?

This helpful guide will help you to find which size electric bike is best suited to you. If you would like a bit more information, don't hesitate to get in touch.





Rider Height Recommended Hybrid Frame Size
Feet & Inches Centimetres Frame Size (inches) Frame Size (cm) Frame Size
4'10" - 5'2" 148cm - 158cm 13" - 15" 33 - 39 X-Small
5'2"" - 5'6"" 158cm - 168cm 15"-16" 38 - 44 Small
5'6" - 5' 10" 168cm - 178cm 17" - 18" 43 - 47 Medium
5'10" - 6'1" 178cm - 185cm 19" - 20" 48 - 52 Large
6'1" - 6'4" 185cm - 193cm 21" - 22" 53 - 57 X-Large
6'4" - 6'6" 193cm - 198cm 23" - 24" 58 - 61 XX-Large



Rider Height Recommended Women's Hybrid Frame Size
Feet & Inches Centimetres Frame Size (inches) Frame Size
4'10" - 5'2" 148cm - 158cm 13" - 14" X-Small
5'2"" - 5'6"" 158cm - 168cm 15" - 16" Small
5'6" - 5' 10" 168cm - 178cm 17" - 18" Medium
5'10" - 6'1" 178cm - 185cm 19"+ Large





Rider Height Recommended Mountain Frame Size
Feet & Inches Centimetres Frame Size (inches) Frame Size (cm) Frame Size
4'10" - 5'2" 148cm - 158cm 13" - 14" 33 - 37 X-Small
5'2"" - 5'6"" 158cm - 168cm 15" - 16" 38 - 42 Small
5'6" - 5' 10" 168cm - 178cm 17" - 18" 43 - 47 Medium
5'10" - 6'1" 178cm - 185cm 19" - 20" 48 - 52 Large
6'1" - 6'4" 185cm - 193cm 21" - 22" 53 - 57 X-Large
6'4" - 6'6" 193cm - 198cm 23" - 24" 58 - 61 XX-Large



Rider Height Recommended Women's Mountain Frame Size
Feet & Inches Centimetres Frame Size (inches) Frame Size
4'10" - 5'2" 148cm - 158cm 13" - 14" X-Small
5'2" - 5'6" 158cm - 168cm 15" - 16" Small
5'6" - 5' 10" 168cm - 178cm 17" - 18" Medium
5'10" - 6'1" 178cm - 185cm 19"+ Large





Rider Height Suggested Commuter Bike Size
Feet & Inches Centimetres Frame Size (cm) Frame Size
4'10" - 5'0" 148cm - 152cm 47cm - 48cm XX-Small
5'0" - 5'3" 152cm - 160cm 49cm - 50cm X-Small
5'3" - 5'6" 160cm - 168cm 51cm - 53cm Small
5'6" - 5'9" 168cm - 175cm 54cm - 55cm Medium
5'9" - 6'0" 175cm - 183cm 56cm - 58cm Large
6'0" - 6'3" 183cm - 191cm 58cm - 60cm X-Large
6'3" - 6'6" 191cm - 198cm 61cm - 63cm XX-Large



Rider Height Suggested Women's Commuter Frame Size
Feet & Inches Centimetres Frame Size (cm) Frame Size
4'10" - 5'1" 147cm - 155cm 44cm - 46cm XX-Small
5'1" - 5'3" 155cm - 160cm 47cm - 49cm X-Small
5'3" - 5'5" 160cm - 165cm 50cm - 52cm Small
5'5" - 5'8" 165cm - 172cm 53cm - 55cm Medium
5'8" - 5'10" 172cm - 180cm 56cm - 57cm Large



Large Range

Receive up to 60km of assistance on a single charge, allowing you to explore further and embark on longer adventures with the EZEGO Step NX Step Through Electric Bike!

Rear-mounted Battery

The Step NX boasts a sleek frame design with a rear-mounted removable battery, combining style and convenience in one remarkable package.

LED Display

Power assistance can be easily monitored and controlled using the handlebar-mounted LED display, featuring quick connect cables for seamless operation and convenient access to essential information.

Durable Tyres

This bike comes equipped with reliable Kenda Kwick Journey 26" puncture protect tyres, ensuring a smooth and worry-free ride even on challenging terrains. The puncture protection technology provides added durability and peace of mind, allowing you to confidently explore various road conditions without the fear of unexpected flats.

Shimano Nexus 7 Speed Gears

Experience smooth gear changes with the Shimano Nexus 7 speed internal hub gears, providing seamless shifting and precise control. The internal hub design not only offers reliable and low-maintenance performance but also allows you to change gears effortlessly even while at a standstill, ensuring a smooth and convenient riding experience in any situation.


With its alloy suspension and hydraulic lockout fork, the Step NX provides exceptional shock absorption and smoothness, ensuring that you can ride with confidence over various terrains. Whether you encounter potholes, uneven surfaces, or rough trails, the advanced suspension system effectively absorbs impacts and minimizes vibrations.


Battery and Range
375Wh (11.6Ah) 36v with Samsung Cells (60km) 500Wh Sleep mode function, smart BMS, lockable. ** Range according to battery capacity. It is also dependent on the different riding conditions - terrain, rider weight, tyre pressure, headwind etc.
250W front hub brushless gear drive (42nm torque)
EZEGO 5 mode LED with quick connect cables
Frame Size
Shimano Nexus 7 speed internal hub gears with shimano Nexus Rapid Fire shifter
Alloy 44 tooth 170mm KMC anti-rust
Sealed Cartridge
Promax Mechanical Disc Brakes 160mm rotors and safety power cut-off switch.
Tyres and Tubes
Kenda Kwick Journey 700 x 45c / 26" x 1.75" with reflective line and high pressure Presta valve tubes.
Rims and Spokes
Alloy double wall 36 hole, stainless spokes with brass nipples (13G front, 14G rear)
Front Fork
Alloy suspension, hydraulic lockout
Saddle (Velo plush comfort) Grips (Velo locking palmwing double density) Mudguards, Kickstand, Rear Carrier
Max Rider Weight
Max Speed
25kph / 15.5mph
Battery: 3.5kg Bike: 20kg Total: 23.5kg
12 Months
Cancelling your order: If you would like to cancel your order, please contact us immediately at info@ecobikecompany.com or on 0333 050 3189. Please include your order number when contacting us. If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately. Please note –  when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return. Returns - Changed your mind If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to us. You will need to return the product to us before we can provide a refund. Eco Bike Co. can help arrange the return for a charge of £50 - a courier will be sent to pick it up from you & return it to the manufacturer.   Please note –  the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden. Returns - Damages & Faulty We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@ecobikecompany.com so that we can open an insurance claim on your behalf. If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to info@ecobikecompany.com and we will arrange the repair or replacement with the manufacturer. Please note –  any fault caused due to misuse of the bike is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.

Customer Reviews

Based on 6 reviews
Victoria Baskerville
Great bikes

Easy to get online. Very helpful and patient with all the questions asked. Quick delivery . Well packed and easy to assemble with good instructions. Haven’t been out on a long ride yet due to the weather and being away but the short ride I did was great. I am looking forward to some great rides.

Ezego Step NX is a great bike and ecobike company has excellent customer service

I have only had the bike for a couple of weeks. The delivery was prompt, the bike well wrapped. It is a good solid bike and I loved riding it from the first moment. I wanted an e-bike in the European style with uncomplicated mechanics and maintenance. My local bike man said "a very good choice."

Camilla Asher
Great service

Whilst other bike shops were shut Eco Bike Co were open online and provided a very useful chat service. Bikes were selling out left right and centre and I was provided options for available bikes (for people under 5'3''). I'd recommend Eco Bike Co to anyone buying an electric bike. I wasn't local so don't let that put you off.

Neil Bell
Ezego Step Nx

Eco Bike Co are very customer friendly organisation. The cycle was packaged robustly, and once the battery was fully charged it was ready for use. I would not hesitate to recommend this company, many thanks to Jarrard and his team for their first class service.

Comfortable ride

I've ridden the step on parts of the pennine cycle trail and was impressed by how comfortable the bike is. This feels like a much more expensive bike than it's advertised at!

Happy to pedal

My new low stepping electric bike helps get me out of the house as i am no longer so mobile. It has a very low frame so i dont have to get my leg too high to get onto the bicycle. Once I start pedalling the motor starts moving and takes me where I want to go. Delivery was very quick and everything was perfect. I will recommend you to my friends.