We are delighted to introduce the CarbonStep Folding Electric Bike, the newest addition to our cutting-edge carbon fibre range. Designed specifically for commuters, leisure cyclists, and motorhome travellers seeking ultimate convenience, the CarbonStep pairs an ultra-accessible low step-through frame with the featherlight performance of a high-grade carbon chassis. Offering smooth, intuitive power delivery and an agile ride, it sets a new standard for compact, premium urban transport across the UK.
Intelligent Torque Sensor & 42Nm Motor
Experience a natural, intuitive assist that mirrors your exact pedalling effort. Guided by an advanced torque sensor, the 250W rear hub motor delivers up to 42Nm of torque instantly as you push on the pedals, ensuring smooth acceleration up steep British inclines and seamless power delivery on flat roads.
Lightweight Carbon Fibre Frame with Low Step-Through
Engineered from high-strength carbon fibre, the CarbonStep frame delivers remarkable rigidity while keeping total weight down to just 14.5 kg without the battery. The low step-through geometry completely eliminates the struggle of lifting a leg over a high top tube, providing exceptional mounting accessibility and low-speed confidence in busy urban environments.
Superior Tektro M280 Hydraulic Disc Brakes
Uncompromised stopping power is essential on rainy city streets. Equipped with high-specification Tektro M280 hydraulic disc brakes, the CarbonStep offers light, effortless lever action with precise modulation, bringing you to a safe, controlled stop in all weather conditions.
specifications
Battery and Range
10Ah Seat-Post Integrated Battery
** Range according to battery capacity. It is also dependent on the different riding conditions - terrain, rider weight, tyre pressure, headwind etc.
Motor
250W Rear Hub Motor (42Nm Torque)
Torque sensor
Wheels
20″ wheels (quick release front)
Weight
Weight inc battery 17kg without 14.5kg.
Brakes
Tektro M280 hydraulic brakes
Gear
7speed Shimano Tourney derailleur gears
Warranty
2 Year warranty against manufacturing and material defects. This does not cover normal wear and tear, damage/failure due to an accident, incidental or consequential damage or any use of the product that is inconsistent with the operating instructions as laid out in the user manual.
Delivery
FREE 1-2 WORKING DAY DELIVERY.
Returns
Cancelling your order:
If you would like to cancel your order, please contact us immediately at info@ecobikecompany.com or on 0333 050 3189. Please include your order number when contacting us.
If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately.
Please note – when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to us. You will need to return the product to us before we can provide a refund. Eco Bike Co. can help arrange the return for a charge of £75 - a courier will be sent to pick it up from you & return it to the manufacturer.
Please note – the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@ecobikecompany.com so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to info@ecobikecompany.com and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric bike to avoid voiding your warranty.
FREE 2 YEAR WARRANTY
2 Year warranty on all new E-Go models. This does not cover normal wear and tear, damage/failure due to an accident, incidental or consequential damage, or any use of the product that's inconsistent with the operating instructions as laid out in the user manual.