The flagship model of The-Urban, #HMBRG was named after its hometown of Hamburg, Germany. With its German roots, you know what to expect when it comes to the quality of the electric scooter itself.
10“ air tyres make you feel like driving on clouds, whilst the deck offers plenty of space for your feet, turning even long rides into pure comfort.
**Electric scooters are not legal in the UK, they are not to be used on any roads, footpaths or cycle lanes. It is the complete responsibility of the customers to ensure you operate an electrical scooter within all national and/or local laws. The customers assumes all liability and risk associated with the use of electric scooter products and holds Eco Bike Co. & it's owners free from any liability caused by their use.
Electric Scooter Specification
|Top Speed||17.3 mph / 28 kph|
|Maximum Range||15.3 miles/ 25km|
|Motor Power (Watts)||350W|
|Charge Time (hours)||6|
|Front Wheel Size (inch)||10|
|Rear Wheel Size (inch)||10|
|Front Light||Yes / LED|
|Rear Light||Yes / LED|
|105 X 18 X 38 CM|
115 X 55.5 X 92-112 CM
|Maximum Rider Weight||
FREE 5-7 WORKING DAY DELIVERY ON ALL THE-URBAN ORDERS.
Canceling your order
If you would like to cancel your order, please contact us immediately at firstname.lastname@example.org or on 0333 050 8663. Please include your order number when contacting us.
If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping and issue you a refund immediately.
Please note – when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to us. You will need to return the product to us before we can provide a refund. Eco Bike Company can help arrange the return for a charge of £30 - a courier will be sent to pick it up from you & return it to the manufacturer.
Please note – the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept the delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to email@example.com so that we can open an insurance claim on your behalf.
If your electric scooter develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to firstname.lastname@example.org and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the electric scooter is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric scooter to avoid voiding your warranty.
Spread the cost of your payment by making use of PayPal's Credit 0% finance offer. PayPal Credit is the perfect way to spread the cost of larger purchases, buy now & pay later with 0% interest for 4 months.
Select PayPal as the payment option at checkout - once redirected through to PayPal choose the PayPal Credit option.
All THE-URBAN scooters have a 2-year warranty on the electric parts: display, controller, motor and charger against manufacturing and material defects on a replacement basis, and a 2-year warranty for the battery.
- Excludes consumable wearing fittings.
- Excludes parts with physical damages, incomplete /broken cable connections.
- Excludes misuse, modification, negligence, and use of the scooter in wet conditions.
- Excludes professional and hire use.
Electric scooters are not legal in the UK, they are not to be used on any roads, footpaths or cycle lanes. It is the complete responsibility of the customers to ensure you operate an electrical scooter within all national and/or local laws. The customers assumes all liability and risk associated with the use of electric scooter products and holds Eco Bike Co. & it's owners free from any liability caused by their use.