This is how cycling used to be - easy!
Forget complex gadgetry. Facelia provides a reliable and comfortable way to climb out from the hum-drum and breath in fresh enjoyment from your precious leisure time. It's perfect for the shorter rider.
Enjoy the view only a Dutch styled bike can give. Facelia is an electric bike in a step-through frame with all the style and comfort of a traditional bike with smaller, 24" wheels. Enjoy the extra comforts especially the suspension, saddle and grips.
Designed especially for the petite rider Facelia is practical and the perfect way to enhance valuable leisure time. Keep up with the kids or simply set them a fine example of a modern lifestyle. Living well just got easier
Dutch Style Ride Position
Designed especially for the petite rider Facelia is practical and the perfect way to enhance valuable leisure time.
High Quality Spec
Its powerful Shimano Nexus hub gears for simpler gear changing, delivering 70Nm torque. Front and rear V-Brake Promax aluminium disc brakes ensure confident braking.
Neomouv offers a full 5-year manufacturer's warranty on their bikes, which covers mechanical and electrical parts including the frame, forks, seat, motor, controller and 2 years warranty for the battery and charger.
- Benefits: Dutch step-through styling designed for shorter riders. Shimano Nexus hub gears for simpler gear changing
- Motor: 250W
- Battery (Miles*): 10Ah (360WH 30miles) 13Ah (470WH 45 miles), 16Ah (580WH 60 miles)
- Speed: Assisted speed is 15.5 Mph, software limited.
- Frame: Hand welded, light and strong aluminium alloy step through frame 42 cms
- Gears: 3 Gear Shimano Nexus gear hub
- Weight: 24kg
- Control: 6 levels of Pedal Assist via LCD screen
- Brakes: FR and RR V-Brake Promax aluminium
- Wheels: 28 inch - double wall rim - Stainless steel spokes
- Free Extras: Handy luggage rack and kick stand; LED lights front and back; stay clean mudguards; intelligent charger.
* Depends on terrain, weight of cyclists, frequent use of PAS, frequency of stops/starts, air pressure in tyres etc.
FREE DELIVERY ON ALL ORDERS. All Neomouv are prepared individually & are usually shipped out within 7-10 days, sooner if they can! We will send you tracking details within 48 hours of your bike being dispatched. If it's been longer than 48 hours and you still haven't received your tracking details please email email@example.com.
Due to COVID-19 delivery take a little longer than expected.
Cancelling your order
If you would like to cancel your order, please contact us immediately at firstname.lastname@example.org or on 0333 050 3189. Please include your order number when contacting us.
If your order has not yet left the manufacturer's warehouse, we should be able to stop it shipping, and issue you a refund immediately.
Please note – when returning a product, it must be returned in ‘as new’ condition, with all components included, in their original packaging. There will be a charge for the return.
Returns - Changed your mind
If you change your mind after buying from us and want a refund, you have up to 14 days to let us know and have the goods returned to us. You will need to return the product to us before we can provide a refund. Eco Bike Co. can help arrange the return for a charge of £50 - a courier will be sent to pick it up from you & return it to the manufacturer.
Please note – the 14 days return period is to allow you to examine the goods as you would in a shop. To obtain a full refund, the goods must be returned in an “as new” condition with all components included in their original packaging. “As new” condition is defined as unridden.
Returns - Damages & Faulty
We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to email@example.com so that we can open an insurance claim on your behalf.
If your bike develops a fault through normal use (as outlined in the manufacturer's manual) you could be entitled to a repair or replacement as covered with the warranty. Please send through details of the fault to firstname.lastname@example.org and we will arrange the repair or replacement with the manufacturer.
Please note – any fault caused due to misuse of the bike including water or external damage is not covered by this policy. Please ensure you read the manufacturer's manual in detail before using your electric scooter to avoid voiding your warranty.